Decision Making Habits

• Always aim for win-win. Cultivate energy and creativity, navigate conflict with sensitivity. No-deal is the absolute last resort.

• Always start with dialogue – build mutual understanding.

• Run experiments, then decide based on the what we learn.

• Learn from the market and our customers and adjust the Novavi way of business every 3 months or faster.

• Sleep over big decisions.

• Cultivate emotional awareness.

Tools

• ​Ladder of Inference​

• ​Six Thinking Hats​

• ​The Diamond of Participatory Decision-Making​

• ​Polarity Management​

• ​Liberating Structures​